Accessing Outlook

To access Outlook Online:

    1. Go to: portal.office.com
    2. Sign using your Passport York Username (username@yorku.ca) and Passport York password.

  1. Typically, you will see Outlook displayed under your suggested apps
  2. If you don't, you can select Explore all your apps to locate it
  3. Or, you can click the tile icon in the top-left corner to find it

Android

To set up Outlook on an Android device:

1. Locate the Android Play Store icon (see diagram below)
2. Search for Microsoft Outlook within the Play Store (see diagram below)

 

3. Press Install to proceed with the installation (see diagram below)
4. The Icon will change to Installing… indicating the installation is in progress (see diagram below)

 

 

5. When the installation has completed the following screen will appear (see diagram below), to complete the installation, press the X . Press OPEN to start the Microsoft Outlook app (see diagram below)

 

 

6. On the next screen (see diagram below), enter the same email address as the previous step along with your Passport York password. This will sign you into Office 365 and automatically setup your email account.

 

 

7. On the following screen, press Skip to finalize the setup process.

 

 

8. The setup process of Office 365 email is complete. All functionality are located at the bottom icons. Inbox and folders are located at the top left corner icon.

 

 

You are done installing Outlook on your mobile device. To sync your local calendar and contacts, click here!

IOS

Please note these instructions are for setting up the Outlook mobile app on an Apple device. To configure your Outlook account with the IOS Mail app, click here!

To set up Outlook on an iOS Device

1. Locate the Apple App Store icon (see diagram below)
2. Search for Microsoft Outlook (see diagram below)
3. Once you have located Microsoft Outlook – email and calendar, click on the +GET icon to download the application

 

4. Once the application has downloaded, locate the icon on your iOS device as highlighted below and open the application
5. Press the Get Started button to begin the setup process

 

 

6. Press the Notify Me button, and the Allow button to continue with the setup process

 

 

7. Enter your Passport York username followed by @yorku.ca and press Add Account.
8. On the Office 365 screen, enter the same email address as per the previous step along with your Passport York password

 

 

10. On the next screen (see diagram below), select Maybe Later to continue with the setup process
11. On the next screen (see diagram below), press Skip to continue

 

 

12. The setup process of Office 365 has been completed. All functionality are located at the bottom icons. Inbox and folders are located at the top left corner icon.

 

You are done installing Outlook on your mobile device. To sync your local calendar and contacts, click here!

BlackBerry

Use the following steps to access advanced settings to set up your Exchange ActiveSync connection to your account:

  1. On the BlackBerry 10 home screen, select Settings
  2. On the System Settings page, select Accounts, then Advanced
  3. On the Advanced Setup page, select Microsoft Exchange ActiveSync
  4. Enter the settings for your account as follows
    • In Description, enter YorkU
    • Leave the Domain field blank
    • In Username, type your full email address
    • In Email Address, type your full email address
    • In Password, type your Passport York password
    • In Server address, enter outlook.office365.com.
  5. Select Next. The Checking for supported services and policy information message display
  6. On the next page, specify the information you want to sync, and then select Done. The Saving and verifying your settings message displays
  7. Go to the BlackBerry Hub to access your email account
  8. On the home screen, select Calendar. Pull down from the top of your screen to display the drop-down menu, select Manage.  Remove the checkmark from Local Calendar (Home) and ensure YorkU Calendar is selected.

Add a shared mailbox to Outlook Mobile

IMAP

While it is possible to access Outlook via IMAP connection, this connection is not recommended as it has limited functionality (no calendaring data). Click here for instructions on downloading the Outlook Desktop client.

Below is the information required to configure IMAP, SMTP and POP connections:

Server name Port   Requires SSL (TLS)
Incoming Mail (IMAP) Server: outlook.office365.com 993 Yes
Incoming Mail (POP) Server: outlook.office365.com 995 Yes
Outgoing Mail (SMTP) Server: smtp.office365.com 587 Yes

For more information on IMAP connections, click here!

Thunderbird

Apple (Mac) Mail

To access your O365 email account via Apple (Mac) Mail:

1. Open Apple Mail and click Mail

 

 

 

 

 

2. Click Add Account

3. Select Exchange and click Continue

 

 

 

 

 

 

 

4. Enter your name, Office 365 email address and password

 

 

 

 

 

 

5. Click Sign In

Note: If Microsoft cannot find your account, you will be asked to enter your details manually:

• Username = PassportYorkID@yorku.ca
• Password =  PassportYorkPassword
• Server = outlook.office365.com
• Domain = leave blank

6. Click Done (you can come back and edit these settings at any point)

 

 

 

 

 

 

 

IMAP for Shared Mailboxes

Shared mailboxes are not accessed directly as they had been in Central Mail. In O365, shared mailboxes are secondary accounts that will be visible below the inbox of your primary account when you log in to Outlook. What this means is that you do not directly log in to a shared mailbox in O365, instead, you log in to your primary account using your personal Passport York credentials, and the shared mailbox will appear below that.

If a shared mailbox you have access does not appear automatically beneath your personal account in Outlook, follow these steps:

  • Windows Desktop: To add a shared mailbox using the Windows Outlook desktop client, click here!
  • Mac Desktop: To add a shared mailbox using the Mac Outlook desktop client, click here!
  • Web: To add a shared mailbox using the Outlook web client, click here!
  • Mobile: To add a shared mailbox using the Outlook mobile app, click here!
  • IMAP: To add a shared mailbox using IMAP, click here!

If you require access to a migrated shared mailbox, please submit a ticket to askit@yorku.ca.